Remote Support

The Connect EBS Remote Support System

Is Fast & Convenient: Receive help instantly without having to bring your computer in for repair.

Is Affordable: Our costs are lower than sending a computer technician to you…this lets us charge much more affordable prices for the same high quality service as you would receive from an onsite technician.

Is Guaranteed: If we are unable to fix your computer remotely, then you can bring your system in for service and we will deduct 100% of the remote fee from your invoice.

Is Safe: The connection to your computer is 100% secure and supports 256bit encryption, the same encryption used by banks. At the end of the remote support session, our software is automatically disconnected from your computer and we can no longer have access to your computer.

We are able to solve most computer problems remotely including:

  • Tune up your PC, making it start and run faster
  • Locate and remove viruses and install and configure anti-virus software
  • Stop pop-ups, remove adware/spyware and install/configure anti-spyware software
  • Fix email and software problems
  • Configure Devices such as Printers, MP3 Players, and Scanners
  • Perform standard maintenance, Windows updates/patches
  • Install, configure new software and hardware
  • Fix error messages and much more!

We Have Moved

Together We Will Beat The Spread of The Coronavirus

Due to the COVID-19 virus, we are taking steps to limit face to face interactions between our staff and customers.  We are no longer accepting walk-ins. We request that you call, or for faster service schedule an online appointment to reserve a time slot to drop off your computer.  The drop off process is done with little, to no face to face interaction to help prevent the spread of the Coronavirus.